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COMMUNICATION
VIDEOS
DOWNLOADS
HANDOUT:
Intent vs. Impact + Modes of Communication
This handout introduces the core concepts of "Intent vs. Impact" and "Modes of Communication." These modes of communication will help you build a solid foundation for your leadership communication skills that you will be learning and improving in the Communication sections of this training.
HANDOUT:
Framing for Influence
This handout introduces the crucial leadership communication skill known as "Framing." This will become one of your most important communication skills that you will use to help you become far more influential with your followers and teams.
HANDOUT:
Managing Conflict
This handout introduces helpful fundamentals and best practices for managing conflict. It outlines the major causes of conflict, the things you can do in advance to minimize conflict, and useful guidelines for resolving conflicts when they arise.
WORKSHEET: Strategic Thinking & Planning
This is your worksheet for Part Two of this program. This worksheet will help you improve your strategic thinking and planning in navigating a dynamic business environment. It outlines the definition of strategic thinking, highlights observable behaviors of strategic leaders, and emphasizes the process of prioritizing activities based on leverage. [Google Doc you need to download as a Word doc so you can type into it.]
Tool: Prioritization Matrix Template
Use the Prioritization Matrix Tool to help you prioritize your highest-leverage projects and initiatives for the year. This is a very powerful tool for strategic planning, prioritizing, strategic decision-making, and organizational alignment.
[Google Doc you need to download it or make a copy so you can type into it.]